123 Live Help Chat Server Software 5.4

TopCMM Software Corp. ❘ Commercial ❘
Android iOS Windows Mac

Streamline Customer Support with 123 Live Help Chat Server Software

Boris Weber

01/08/2025

123 Live Help Chat Server Software by TopCMM offers an efficient solution for enhancing customer interactions through real-time chat capabilities, though it may need some usability improvements.

123 Live Help Chat Server Software: A Comprehensive Review

123 Live Help Chat Server Software by TopCMM Software Corp. is a robust communication tool designed to help businesses enhance their customer service and streamline their support processes.

Key features of 123 Live Help Chat Server Software include:

Real-time Chat: Engage with website visitors in real time to address inquiries and provide support.
Customizable Chat Window: Tailor the look and feel of the chat window to match your brand identity.
Visitor Monitoring: Track visitor behavior on your website and gain insights to improve customer engagement.
File Transfer: Seamlessly exchange files with customers to facilitate support interactions.
Multi-language Support: Reach a global audience with support for multiple languages.

With 123 Live Help Chat Server Software, businesses can improve customer satisfaction, increase sales, and build stronger relationships with their customers. The software is easy to integrate into websites and offers a user-friendly interface for both agents and customers.

123 Live Help Chat Server Software is a reliable solution for businesses looking to provide exceptional customer support and enhance their online presence.

Overview

123 Live Help Chat Server Software is a Commercial software in the category Communications developed by TopCMM Software Corp..

The latest version of 123 Live Help Chat Server Software is 5.4, released on 08/20/2016. It was initially added to our database on 08/24/2007.

123 Live Help Chat Server Software runs on the following operating systems: Android/iOS/Windows/Mac.

123 Live Help Chat Server Software has not been rated by our users yet.

Pros

Easy to set up and use, with a user-friendly interface.
Provides real-time support to website visitors, helping to improve customer service.
Offers customization options for chat windows and themes to match the website's branding.
Integrates with popular CMS platforms like WordPress and Joomla.
Can handle multiple chats simultaneously, allowing agents to assist more customers at once.
Includes features like file transfer, canned responses, and chat history for improved efficiency.

Cons

Pricing may be expensive for small businesses or startups.
Some advanced features may require purchasing additional add-ons.
May require some technical expertise for initial setup and customization.

FAQ

What is 123 Live Help Chat Server Software?

123 Live Help Chat Server Software is a live chat software solution developed by TopCMM Software Corp. It allows website owners to provide real-time customer support through live chat functionality.

What are the key features of 123 Live Help Chat Server Software?

123 Live Help Chat Server Software offers features such as personalized chat invitation, cross-platform support, multiple chat clients, real-time monitoring, and visitor tracking.

Can I customize the appearance of the live chat window?

Yes, 123 Live Help Chat Server Software provides options for customizing the chat window to match your website's design. You can easily modify colors, fonts, and other visual elements.

Does the software support multiple operators?

Yes, you can add multiple operators to handle customer chats simultaneously. Each operator can have different permissions and roles.

Is there a mobile app available for operators?

Yes, operators can use the TopCMM Operator App for iOS and Android devices to receive and respond to live chats while on the go.

Do visitors need to install any software to use live chat?

No, visitors can access live chat directly from their web browser without the need for any additional software installation.

Can I integrate 123 Live Help Chat Server Software with my existing CRM system?

Yes, the software provides APIs and plugins for integrating with popular CRM systems, allowing seamless data synchronization between the two.

Is there a free trial available?

Yes, you can request a free trial of 123 Live Help Chat Server Software to test its features and compatibility with your website.

What support options are available?

TopCMM Software Corp. offers technical support through email and online chat. They also provide documentation and tutorials to assist users.

Is the software scalable for large websites?

Yes, 123 Live Help Chat Server Software is designed to handle high traffic volumes and can be scaled up to meet the needs of large websites.

Boris Weber

I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.

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Latest Version
5.4

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